Shipping policy
MJ Joy Co. – Shipping Policy
Thank you for shopping with MJ Joy Co.!
Made-to-Order Apparel
All MJ Joy Co. products are made to order through our print-on-demand production partners. Each item is produced after your order is placed.
Order Processing and Production
Most orders are produced and shipped within approximately 2–7 business days after being submitted for production. Production times may vary depending on product availability, order volume, holidays, and other factors.
Shipping and Delivery
Shipping time begins after production is completed.
Delivery estimates depend on the shipping method, destination, and shipping carrier. Estimated delivery dates are not guaranteed.
Please allow additional time during holidays, severe weather, and other unexpected shipping disruptions.
Shipping Rates
Shipping charges are calculated and displayed during checkout based on your order and available delivery options.
We ship to the destinations available for selection at checkout.
Tracking Information
When tracking is available, shipment details will be provided after your order ships.
Orders containing multiple items may arrive in separate packages, particularly when fulfilled by different production partners.
Incorrect Shipping Addresses
Please double-check your shipping information before placing an order. Contact us promptly if you discover an error. Address changes may not be possible after an order enters production or shipping.
Delayed, Missing, or Damaged Packages
If your package is delayed, missing, or arrives damaged, please contact MJ Joy Co. through the Contact page at mjjoyco.com.
Include your order number and a description of the issue so we can investigate and assist you.
Questions About Your Order
For shipping questions or order assistance, please contact us through our website at mjjoyco.com.
Thank you for supporting MJ Joy Co.!
Wear Joy. Share Joy. Make Memories.